Terms of Use

  1. Scope

    These Terms govern all offerings ("Offerings") provided by it.Siraisi Co., Ltd. ("Provider") through Microsoft AppSource or Azure Marketplace ("Marketplace"). Use or purchase of an Offering constitutes acceptance.

  2. Incorporation

    The Microsoft Marketplace Standard Contract (Feb 2023) is incorporated by reference as part of these Terms.

  3. Definitions

    Offering: Software, services, or subscriptions.
    Documentation: User guides and materials.
    SLA: Support response and resolution commitments.

  4. License Grant

    Subject to compliance, Provider grants a non-exclusive, non-transferable, worldwide license to use the Offering for the subscription term.

  5. Customer Obligations

    1. Use Offerings lawfully and per these Terms.
    2. Safeguard credentials.
    3. Observe usage limits and payment terms.
  6. Support & Maintenance

    1. Hours: Mon–Fri, 9:00–18:00 JST.
    2. Response: Initial reply within 24 hours of ticket submission.
  7. Fees & Payment

    Fees listed on the Marketplace apply. Payment terms follow the incorporated Standard Contract.

  8. Confidentiality

    Each party must keep confidential all non-public information disclosed under these Terms.

  9. Data Privacy

    Provider processes Customer data per applicable laws and the Microsoft Privacy Statement.

  10. Warranties & Disclaimers

    Provider warrants its right to grant the license. All other warranties are disclaimed as permitted by law.

  11. Limitation of Liability

    Total liability is capped at fees paid in the 12 months before a claim, as detailed in the Standard Contract.

  12. Term & Termination

    Term: From Effective Date through the subscription period.
    Termination: Either party may terminate for material breach if uncured within 30 days after notice.

  13. Governing Law

    These Terms are governed by Japanese law. Disputes fall under the exclusive jurisdiction of the Chiba District Court.

  14. Amendments

    Provider may update these Terms by publishing a revised version; changes take effect at next purchase or renewal.

  15. Contact

    it.Siraisi Co., Ltd.
    Email: refomit@it-siraisi.com
    Address: 3-3-2 A704 Shin-Matsudo, Matsudo-shi, Chiba 270-0034, Japan